You (as Registrant) must be 18 years of age or older to participate in private coaching by Cali Mau Coaching, LLC (hereafter “Cali Mau Coaching”). You will need sufficient fluency in the English language.
2. Payment / Registration
Payment for the Private Coaching package (the “Payment”) must be paid in full at the time of registration, unless other payment have been arranged and preauthorized by Cali Mau Coaching. Registration is not complete until Cali Mau Coaching has received such full Payment or Payment Authorization. You are responsible for non-payment, even if Payment is being paid by a third party. After successful registration, you will receive an e-mail from Cali Mau Coaching acknowledging your enrollment in the private coaching package.
Accepted payment methods are PayPal, MasterCard, Visa, American Express, Discover, or debit/banking card.
You agree to provide accurate and complete registration information. Submission of your registration, alongside full Payment constitute your acceptance of these Terms and Conditions.
3. Coaching Content
The package description is intended to indicate only the general nature of the coaching engagement and does not guarantee content or results. Cali Mau Coaching reserves the right to amend the package and alter content and details at its discretion.
As a private client, you will have lifetime access to the workbooks to apply the coaching content. Cali Mau Coaching is not responsible if you fail to complete the workbook and you should ensure that you allocate sufficient time to allow you to successfully complete the workbook. Refunds are only available as set out in paragraph 8 above.
4. Client Conduct
You agree to keep your regularly scheduled appointments, as the result of our work together is cumulative. Even if you feel unprepared or have not reached your goals or completed your action steps, there is value to be gained from exploring further. If you are more than 10 minutes late for an appointment without prior notification, the appoint will be considered as a missed appointment. If you miss an appointment without notice or cancel less than 24 hours in advance, the session will be cancelled and no refund or make-up appointment will be held.
You acknowledge that the coaching relationship is a professional one.
Cali Mau Coaching may grant you access and use of the content located via the Online Course and/or on the Website in connection with the Online Course of your choice. As a condition of such license, you agree that:
•All materials – including but not limited to text, photographs, video, audio, images and any other content – appearing via the Online Course and/or on the Website are protected by copyrights and/or other proprietary rights belonging to Cali Mau Coaching and/or other third parties. You agree to abide by all applicable laws regarding copyrights, trademarks, publicity rights and privacy rights in the US, UK and any other jurisdiction from which you are accessing the Website.
•You may not copy, reproduce, duplicate, distribute, disseminate, publish, post, display, perform, modify, create derivative works from, upload to, transmit, or in any way exploit any content from the Online Course and/or on the Website without the prior written permission of Cali Mau Coaching. You may not sell or offer for sale any of the content, or allow third parties to access it, or use such content to construct any kind of database. You may use the content from the Online Course and/or on the Website only for personal, non-commercial use.
•Any violation of these terms may result in your expulsion from the Online Course and/or Cali Mau Coaching, revocation of access and you may be subjected to fines and penalties.
You agree to maintain the security of any user name and password required for accessing the Online Course or materials therein. You will notify us promptly if you become aware of any unauthorized access on your behalf.
The Company makes no claim that the material content is appropriate for any particular purpose or audience, or that it may be downloaded outside of the United Kingdom or the United States. Access to the material may not be legal by certain persons or in certain countries. The materials are not intended to be accessed by minors. When accessing the Online Course and/or the materials, you are responsible for compliance with the laws of your jurisdiction.
Cali Mau Coaching reserves the right to remove your access if you do not adhere to these guidelines, Cali Mau Coaching staff and/or fellow students.
5. Data Protection
Your identity as a client and communications between us will be held as strictly confidential, to the full extent permitted by law, unless express permission to disclose specific information is given. However, you acknowledge that Cali Mau Coaching must comply with all laws which apply to the entity and as such, may be required to disclose confidential information in legal proceedings if required by law to do so. As a coach pursuing and maintaining accreditation with the International Coach Federation (hereafter “ICF”), Cali Mau Coaching is required to release the name and contact information to ICF for verification purposes.
6. Technology Requirements
Any Online Course or materials may be facilitated through an online learning management system. It is your responsibility to ensure that you have the proper hardware and software requirements, along with access to Wi-Fi, to be able to participate in the course. You will need to ensure you have the proper technology at the time of registration as will be provided with the registration details
Cali Mau Coaching is not be responsible for any errors or failures in relation to your ability to access the Online Course, the Website or any related materials, including where such errors or failures are caused by: (i) a loss of connection on Cali Mau Coaching's or your end; (ii) a breakdown or problems with the online software and/or (iii) a breakdown or problems with your internet connection, computer or system.
As part of the Private Coaching package, Cali Mau Coaching offers email support between sessions. You may utilize your email support by using the email@example.com address.
As stated above, Cali Mau Coaching makes no guarantee of response time or availability. It is at the discretion of Cali Mau Coaching as to the availability to communicate between sessions. Cali Mau Coaching also has the discretion to recommend an additional private session if it deems proper support necessary. Any additional sessions beyond the regularly scheduled sessions purchased in the Private Coaching package may incur additional payment at the rate of $250.00 per hour. You are responsible for any Payment of additional sessions at the time the session takes place.
8. Cancellations and Refunds
Cancellation by you
You have the right to cancel your contract for a Private Coaching Course with Cali Mau Coaching at any time up to 72 hours after the completion of registration and Payment. You will receive a full refund of any payments you have made. If any private coaching has been performed prior to cancellation, a fee for that session (at the rate of $250.00 per hour) will be charged and only the remainder of your payment will be refunded.
To exercise your cancellation rights as set out above, please inform us in writing, by email to the firstname.lastname@example.org address. Please write ‘Cancellation’ in the subject-line of your email. You may use the cancellation template provided below if you wish, but you are not obliged to do so.
To: Cali Mau Coaching:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract/for the provision of the following service [Private Coaching Package]
Registered on [*]:
Name of consumer(s):
Address of consumer(s):
Form of payment:
[*] Delete as appropriate
This cancellation right is provided to you in line with the Consumer Rights Directive (2011/83/EU) but applies regardless of whether you are a buyer located in the EU acting as a consumer and not for business purposes.
If you cancel your registration of a Private Coaching package at any time after the periods described above, you will not be entitled to a refund, except in exceptional circumstances, which will be entirely at the discretion of Cali Mau Coaching. If a refund is granted to you, an administration fee or proration of sessions may be charged.
To request such cancellation, please inform us in writing, by email to the email@example.com address. Please write ‘Cancellation’ in the subject-line of your email.
Cancellation by us
Cali Mau Coaching reserves the right to cancel your private coaching package by giving you notice in writing (including by email) at any time. Cali Mau Coaching will prorate any sessions already participated in and refund any payment made by you for unused sessions of the remainder of the package purchased. A calculation of this proration is available upon request.
Please call us on +1 907-687-5881 to arrange your refund under this paragraph 3. You should allow up to six weeks for the credit to appear on your credit card statement.
Your contract with Cali Mau Coaching and any dispute or claim arising from it (including non-contractual disputes) shall be governed by and enforced pursuant to the laws of the State of Alaska, without regard to conflicts of law. The parties exclude the application of the United Nations Convention on Contracts for the International Sale of Goods. Any dispute, controversy or claim arising out of, relating to, or in connection with these Terms and Conditions or the breach, termination, interpretation or validity thereof (the “Dispute”) shall be submitted for mediation administered in accordance with the American Arbitration Association’s International Center for Dispute Resolution or its successor (“ICDR”), in accordance with its Mediation Rules. If the Dispute, or any portion of the Dispute, is not settled within 60 days from the date when mediation is initiated, then, except in the circumstances specified below, the Dispute shall be submitted for binding arbitration administered by ICDR in accordance with its International Arbitration Rules. The arbitration shall be final and binding on all parties involved. Judgment upon the award may be entered by, and enforcement of the award may be sought in any court having jurisdiction over the relevant party or its assets. The arbitration and any proceedings conducted hereunder shall be governed by applicable Alaska law, Title 9 (Arbitration) of the United States Code and by the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards of June 10, 1958 (the “Convention”). The place of any mediation or arbitration shall be Anchorage, Alaska, and the language of any mediation or arbitration shall be English. Despite these provisions, we may bring proceedings against you in any court having jurisdiction over the matter, in the event that you fail to make payment to us in full cleared funds when due, or you or assets belonging to you are located in a jurisdiction that is not a signatory to the Convention. If we bring court proceedings against you, the Dispute shall be resolved in such proceedings, neither of us shall have the right to arbitrate any portion of the Dispute. WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY.
Should a situation arise that is not covered by these Terms and Conditions, Cali Mau Coaching reserves the right to take any reasonable and fair action that we think appropriate
Should you have any queries on the terms and conditions, please contact the Information Department at firstname.lastname@example.org.